Wish Sucks Customer Reviews and Feedback

From Everything.Sucks

Wish is an American online e-commerce platform that facilitates transactions between sellers and buyers. Wish was founded in 2010 by Piotr Szulczewski (CEO), James Prendergast (COO) and Danny Zhang (former CTO). Wish is operated by ContextLogic Inc. in San Francisco, United States. The platform employs browsing technologies which personalise shopping visually for each customer, rather than relying on a search bar format. It allows sellers to list their products on Wish and sell directly to consumers. Wish acts as an intermediary handling payments but does not stock the products themselves or manage returns.

An angry buyer shared this review, "Waited over three months for two orders. Both were over 100 dollars. Only got one item. The dates kept changing now the last item that they have not cacelled is arriving in October. I placed this order in early March. Mostly fishing gear for my son. I would not order from this company if you want to use your items this year. My 8 year old is pretty disappointed. The item I did receive was well packaged and average quality. Not worth the time. Thumbs down Wish."

Reviews

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Software Engineer (Current Employee) says

"A year a go, the CEO decided to fire almost all management. This was a very poor decision as I've witnessed what has happen within the company. I gave the company time to see if the company knew better and unfortunately they did not. Everyone I know dread coming to work. We are worried about getting fired. Cons: Fear of being fired"

seguridad (Former Employee) says

"muy malos tratos de parte de los jefes hacia loa empleados y en negro todos los años que preste servicio Cons: todos los años en negro"

Software Engineer (Former Employee) says

"Absolutely chaotic management. Most so called managers are kids in their twenties who interned here and being pushed to the leader role. Having conversation with them is hard as they don’t know how to communicate with respect. Most of the time they simply drop by and start giving orders to do things in the ways they like. Can’t imagine any experienced engineers can bear this environment. These managers provide absolutely no help in your career development."

Coiffeuse polyvalente (Former Employee) says

"Collègues et clientèle agréable. Ouvert le dimanche Cons: L'entreprise a fermé"

N/A (Former Employee) says

"Cons"

operario (Former Employee) says

"creo que le fata una organizacion de planta, falta de capacitacion Cons: loa paga es muy baja"

Customer support specialist - Country Coordinator Italy (Current Employee) says

"Young.company but fast growt, relaxed ambient and nice colleagues"

Production Assistant (Former Employee) says

"Good place to get some experience under your belt. Work varies and is better than most other PA gigs. Jobs are very infrequent, but worth the extra money from time to time."

Sales Associate (Former Employee) says

"I learned a wish a lot about fashion and what it takes to style a customer. I didn't like the pressure of having to sell clothes to customers. I felt like if they wanted to buy something that could but i didn't like the pressure of having to talk a guest into buying something. I enjoyed the many people i met and when a customer left the job satisfied."

Former Employee - Software Engineer says

"I worked at Wish full-time Cons: 1. This company has no culture at all and this is a top down issue. CEO would only talk about business performance and nothing about you mental health, you well being, or anything. 2. This is the first company I know of that would retrieve your work visa immediately after you left. This says a lot. 3. People build product here bc the leadership wants something and you just implement it with no data and no research. It’s impossible for ICs to push back bc the leadership thinks they know everything and they are absolutely right. 4. A lot of the ppl in leadership got to their current position bc they have been here for many many years although they really aren’t capable of their jobs."

Former Employee - Anonymous Employee says

"I worked at Wish full-time Cons: -Company is just like the product - mediocre. -The other 95% of employees who are terrible. -Toxic and unprofessional environment with incapable management. -Culture is fragmented, each team is completely different. -Promotions are based on favoritism and not merit. -Management does not set up ICs for success and does not care about your career growth. -Not a place where you can share opinions and work openly. -Collaborations between teams are tense and a lot of politics are involved."

Former Employee - Product Manager says

"I worked at Wish full-time Cons: - Poorly run company with fragile structure - Bad people management and senior leadership, thus no career path - No product development flow exist. CEO randomly has thoughts and push VPs to do it, then the task is pushed to you, with extreme time pressure. No prioritization, No user research, No data support and No push back."

Former Employee - Product Manager says

"I worked at Wish full-time Cons: Wish also has some genuinely terrible ones."

Current Employee - Anonymous Employee says

"I have been working at Wish full-time for less than a year Cons: Highly political because many hires are not fully qualified. Just a miserable place to work. Not data driven. Relationships run the show."

Former Employee - Product says

"I worked at Wish full-time for more than a year Cons: lack of structure, inexperienced management, poor product"

Former Employee - Manager (Non-engineering) says

"I worked at Wish full-time for more than a year Cons: Inexperienced middle management (and upper management as well...) - Inflated job titles for "managers" with minimal professional or industry experience was a nightmare. Results in few learning opportunities and poorly performing teams. Highly unstructured in every way - You would think with all the funding there would be some business processes set up. I've seen 20 person companies with better infrastructures and processes. This is another byproduct of incompetent managers. Limited engineering resources - Even with the company prioritizing engineers over everyone else things move excruciatingly slowly as engineers are too afraid of the tyrant CEO to innovate. Interview process is a joke - Questions are often repeated across different interviewers and not focused on the role. As a result there are many unmotivated people that slack off. Pay is well below market rate with no room for negotiations"

Current Employee - Anonymous Employee says

"I have been working at Wish full-time for more than a year Cons: Virtually no senior leaders (let alone them being approachable). Managers reward mediocrity and lack transparency. No one seems to care that despite the money coming in the internal teams are all falling apart. Engineers treated like Demi-God’s no department wants to “upset.”"

Former Employee - Anonymous Employee says

"I worked at Wish full-time Cons: MANAGER is huge flaw to the growth of the company managers here, especially of the early established team is incompetent and vicious to the dev env around the company, she has built a bad example of a manager. she is looking at micro issue and solving yesterday’s problems in a brutal way with flaw techniques. she is reluctant to take advice and refuses to admit any mistake she has made and tried to blame anyone worked on it didn't communicate well. she is chaotic and disturbs ppl with a lot of trivial nonhelping questions so that she can get so-called ETA of whether you can finish the task in next 10 minutes or 1 hour, because that matters, A LOT to her. she always lets her ego and limited/naive experience make decisions for her. a female co-worker used to 'work' here left on her second month because she cried out on the team meeting said she couldn't bear the intense env here and she missed her old team and managers. good for her, she realized the problem cannot be solved without manager performing normal duties or being closer to professional. well, we're looking for a manager who is constantly learning and evolving, while encouraging ppl on the team to work together and strive for the same goal."

Current Employee - Anonymous Employee says

"I have been working at Wish full-time for more than a year Cons: -Clear favoritism to certain individuals who are otherwise unqualified. Some have been promoted without merit. -Lack of long-term vision. Focus is on short-term cash grabs. Wish has ended up recycling the same "innovations" over and over for the last 4-5 years. -Layoffs occur without warning. The heads of most teams outside of eng have been let go within the last year without replacements. Entire teams have also been let go, leaving existing employees to scramble. -Fear of the CEO (aka fear of getting fired) results in poorly planned product rollouts, resulting in a ton of back-peddling across all business units."

CY Betty Rao says

"They sent my items to the wrong address and it’s now being sent back to the sender. They refused to give me a refund and customer services seems to deliberately misunderstand what I’m asking? I’ve repeatedly explained my situation five times and it keeps on copying and pasting the same message back. Avoid at all costs. Wish I never bothered giving this rubbish a chance tbh and I’m never using it again."

Jim Parsad says

"I ordered 5 items, four items were cheap items which I received after 1.5 months the fifth was a clock camera with 32G sd card. They sent me only the cheap sd card without the clock. I contacted the support team but no help of any kind. This was a rip off deal and I lost around 30$!!! I’ll never buy anything from these guys. It’s scam company. Good thing that I didn’t order more item which I was going to."

Fionagh Harding says

"Absolutely shocking. I purchased an item for £30 and it was faulty. The notified me that a full refund would be made. Stupidly I didn't check but bought a replacement item. Surprise surprise the replacement was also faulty and, again, they promised me a full refund of £38.80. On this occasion I did check my and was surprised to see they had only refunded me £5.06. I then went back and checked the previous refund and, yes, you've guessed it £5.06. I am now trying to get the full refund. This company sells shoddy good which are not fit for purpose and then pretends to make refunds. Disgusting. Do not buy anything from this company."

bim prasad says

"Lying Thieving Company-They hate giving refunds for rubbish they export, Customer Serviuces are morons, who keep asking the same questions. AVOID THIS COMPANY, IF YOU DONT WANT CHEAP RUBBISH THAT DOES NOT WORK, OR NO REFUND! Stick with other companies that dont sell cheap rubbish, that this company rips you off on delivery!"

Rita Ojo says

"Thanks 👍 I'm so super excited 🥰🥰💝💘👌💜 the items arrived early"

Haruno says

"I'm sorry it was a cruel experience. I lost high amounts of money because of such people. But with this ambition, I did great research! and discovered " www. Assets recovery alliance . net now I got my money recovered and I was given a new investment platform where I make decent wins."

mark boller says

"Good products quality for the price. Shipping is not very fast but once item arrives 9 out of 10 it is well received."

Mike Copley says

"They are pretty slow on delivery"

noonga boonga jr. says

"wish is shit i ordered a switch and i got a shitty case."

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